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Use the Alexa App to Reset an Alexa Device

One way to reset an Alexa device is to use the official and free Alexa app for iPhone and Android.

Choose “All Devices” to view all your linked Alexa devices.

Select the device you want to reset.

On your device page’s top-right corner, tap the gear icon.

Scroll down the “Device Settings” page to the bottom. There, next to “Registered To,” tap “Deregister.”

Choose “Deregister” in the prompt.

Use the Alexa Website to Factory Reset an Alexa Speaker

When the site launches, from the left sidebar, select “Settings.”

From the “Devices” section on the right, choose the device you want to reset.

Scroll down the “Settings” page to the “About” section. Here, click “Deregister.”

In the “Deregister Your Device” prompt, select “Deregister.”

Reset Alexa Using the Device Itself

The light ring will turn off and then turn back on, indicating the device has been reset.

Then, select “Device Settings” followed by “Reset to Factory Defaults.”